Shipping Policy

Shipping Policy

Revelry Wellness works with clinical and pharmacy fulfillment partners for prescription medications. Shipping arrangements depend on the selected service and the dispensing pharmacy.

Prescription medications

Prescription medications are dispensed by the pharmacy associated with your clinical program and shipped to the address confirmed during intake or checkout. A prescription is issued only when the treating clinician determines it is appropriate.

Carriers, costs, and delivery timing

Carriers, shipping costs, processing times, and delivery estimates vary by program and pharmacy. Applicable costs and available information are presented during checkout or intake, or supplied by the fulfillment partner. Delivery estimates are not guarantees.

Tracking

When tracking is available, the pharmacy or fulfillment partner provides it using the contact information associated with your order or patient account.

Address and availability

Service and shipping availability vary by state, clinical eligibility, and pharmacy policy. Review your shipping address carefully before submitting your order or intake. If you believe an address is incorrect, contact support promptly; changes may not be possible after dispatch.

Temperature-sensitive products

When special packaging or handling is required, the dispensing pharmacy determines the appropriate shipping method and provides any relevant instructions.

Questions

Contact [email protected] or call (248) 365-7574 for help identifying the appropriate support channel for your order.

Telehealth fulfillment

  • Urgent care: Approved prescriptions are sent to the patient selected local pharmacy. Medication is not shipped by Revelry, and pharmacy medication charges are separate.
  • Qualiphy medication programs: Approved medication is dispensed and shipped by a partner pharmacy selected during clinical review. Package selection and tracking are coordinated through the secure clinical platform.
  • FUSE testosterone program: Approved injectable medication is fulfilled monthly through the patient portal and charged at prescription. Initial laboratory testing is separate.
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